Case Studies
Time saving measures are a valuable reward for Dixons Treasury Services
Dixons is an electrical retailer in the UK and Republic of Ireland owned by DSG International plc (formerly Dixons Group). With its origins in a single shop, this well known chain had grown until there was a store in most towns and cities across Britain and Ireland. However, on 5th April 2006, Dixons announced that they were removing the brand from the high street and would only be using the Currys brand, known as Currys.digital.

The first Dixons was opened in 1937 by Charles Kalms in Southend as a photographic studio. The business flourished during the Second World War, due to the high demand for photographic services and family portraits. Later on, the company was taken over by Charles’ son Stanley Kalms, who was chairman until recently, and remains president for life.

The international group has many separate internal departments, including its Treasury Services division.

Eximium were contacted by Dixon’s Treasury Services to work on a specific project. The division had an inefficient and time consuming manual process to produce documentation needed under the IAS39 regulations. For an organisation of this size, this represented a serious problem.

The team from Eximium began by talking to Treasury staff in order to identify a number of possible solutions. “This is an example of where our expression IT with IQ® comes into its own,” says Derrick Cameron, Eximium’s Technical Director/MD. “Without asking the right questions and talking to the right people, it would have been easy to jump to the wrong conclusions. We made sure that we spent the time to build a complete picture of the situation and the problems before proposing a solution.”

After the initial meeting, the various options were discussed and reviewed. One particular approach was then identified and selected as the option offering the best chance of success. From this, a simple automated process was developed, interfacing with the IT systems where appropriate. With the groundwork in place, Eximium then undertook training of the necessary staff and the new process was successfully introduced.

The thorough preparation and training has paid off. As a result of its structured implementation, the new process has saved more than 80 hours per month across the department. To put that in context, this means that the team of 5 people in Treasury Services now save the equivalent of one person working two full weeks - every month.

“As well as speeding up the process, the new system has reduced the chances of error, makes for a complete and accurate audit trail, and produces a more satisfying end result – so it has been successful on several fronts,” adds Derrick. “Naturally, Dixons Treasury Services are delighted with the end result as it has streamlined an unwieldy processes, saving the company valuable time and money.”

For details of how Eximium could help you, call 01582 635 078.