Choosing the right IT supplier

Assessing and implementing alongside the IT requirements of any business is usually a dreaded headache which a lot of business owners put off and finally tackle reluctantly.  There are a lot of myths and confusing  jargon associated with IT, but it really doesn’t need to be as scary or confusing as you might think. 

I read a useful article recently by Mark Greatrex, who is product and services director with Lakeview.  They are a provider of bespoke software for business management, accounting and manufacturing control.  In his article, Mark sets out clear steps you should take to help you chose the right IT supplier.

I totally agree with what Mark is saying and I’m pleased to say that our approach fits well with the points that he raises.

Mark suggests you should check you’re getting the best out of the systems you already have in place.  We often find that our customers believe a system is capable of doing a specific thing for them, only to find that they need an additional module to make it work.  At other times, it is simply that the settings on the system in question are wrong.  You might find that little or no additional spend is necessary and a simple adjustment could be all you need to allow your business to become the streamlined operation you originally envisaged.

He also says that your staff may need some additional training in order to use the system in the most efficient way possible. Some software providers fall by the way side when it comes to after sales service, training and customer care. It’s worth researching the possibility of some independent training, as there’s every chance that this gap has been noticed and that training courses are available in that area.  For example, our training courses are tailored to business people who want to learn essential IT skills, but are not interested in the technological complexities behind the scenes.

He mentions that budget is always a deciding factor of any new purchase.  Be sure to set out a clear budget from the very beginning. If you do find that you need to purchase additional systems, don’t be tempted to buy new technology for the sake of it.  Only buy what you need.  Excess technology can be a hindrance, as it can make things over complicated.

Mark states that the relationship you have with your IT supplier is key.  They should listen to your requirements and advise when they feel it is necessary.  A responsible supplier will help you to fulfil your requirements in the most efficient and cost effective way for you and not bombard you with jargon or new technology.  This is part of our commitment to our customers.  With us, you are dealing with people who understand your needs, can talk to you about them in plain English, and get your IT delivering what it truly can to make your business more profitable.

For more information about us, or to contact us, please go to www.eximium.net. 

To read Mark’s full article see http://www.smeweb.com/technology/features/top-tips-on-selecting-an-it-supplier.html.

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IT shares in £200m training cash allocation

The government has recognized the importance of the IT sector by announcing a big new grant.  It is believed that the sector will share in a grant of £200m to be invested in new training facilities.

The investment, to be made over the next three years, is part of a wider move, signalled over the weekend by John Denham, secretary of state for innovation, universities and skills, that the government will focus attention on developing skills in a number of strategic sectors.

Official Government research shows that UK businesses will need an extra 160,000 extra IT staff by 2014. This is in addition to the 190,000 IT professionals identified by the report, Working Futures 2004-2014, needed to replace those currently working in IT, who will retire or otherwise leave the industry over the next seven years.

The money will come from existing further education budgets rather than additional funding. IT’s slice of the pie has yet to be announced. Denham is to arrange meetings next month with the industry-led sector skills councils, including E-Skills UK, to identify how the money should be invested.

Derrick Cameron, MD of IT firm Eximium which offers IT training as well as other IT services comments “Naturally, I’m delighted that the importance of investing in the future of IT is being recognized.  The sector is clearly important and will become even more important in the future.  There will be profound implications for the economy if training for the IT sector does not match its needs. Every part of the economy depends on the expertise of the UK’s IT professionals, and these plans to allocate more funds to help address the sector’s priority skills needs will be greatly welcomed by employers”.

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