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Firms should think about email leaks

Around half of all employees have sent emails to the wrong person. In a month dominated with news headlines over missing data on disc, a new report shows that misfiring e-mails can cause serious problems for leaked data. Businesses are increasingly concerned about sensitive company information being leaked by email.

Research conducted by IT security firm Sophos has highlighted the problem and concludes that half of all employees have admitted to sending an embarrassing or sensitive email to the wrong person. The potential level of trouble for a company is high because as much as 80 per cent of a company’s business records are contained in emails.

“As more and more business and personal interaction is conducted via work email, the risk of clicking send without double-checking the recipient’s details is growing,” said Graham Cluley, senior technology consultant at Sophos.

“I think most people have experienced that heart-stopping moment when they realise that their message is heading towards the wrong person. I received an e-mail last week revealing an MD of a company has serious mental issues verging on a breakdown. The e-mail was rapidly recalled but by that time I had read it and the damage could have been serious” says Derrick Cameron MD of IT firm Eximium “Technology can make human error faster and more damaging”

There is now technology which scans messages for sensitive data and keywords, and that uses encryption to ensure that business critical emails are sent securely. “Most data leakage on email is accidental and not malicious. Companies should put a solid security policy in place, and educate employees on how to use email with care. Whilst this won’t eliminate the problem, it will reduce the number of red faces experienced in 2008” says Cameron.

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This entry was posted on Tuesday, November 27th, 2007 at 1:29 pm and is filed under Data Security, IT Advice, IT Solutions, News . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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